FAQ
What is your return policy?
If your cushion arrives damaged or defective, we'll send you a free replacement or a full refund. Just email us within 14 days of delivery with your order number and a photo or video of the issue. Because of our low prices, we can't accept returns for change of mind. See our full Refund Policy for details.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Right now we only ship within the United States. We're working on expanding to more countries soon.
How long does shipping take?
Orders are typically processed within 2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.
Do you offer free shipping?
Yes! We provide free shipping on all orders!
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.